Privacy Policy
A legal disclaimer
At Compass Properties, we are committed to protecting the privacy and confidentiality of our clients, tenants, landlords, owners corporations, contractors and website visitors. We collect personal information that is reasonably necessary to provide our property management, leasing, strata management and advisory services. This may include names, contact details, identification documents, employment information, tenancy applications, financial information and property-related records. All personal information is collected, used and stored in accordance with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth).
Use of personal information
Compass Properties uses personal information to manage tenancy and leasing arrangements, communicate with clients and stakeholders, coordinate maintenance and contractor services, administer strata schemes, process payments and comply with legal and regulatory obligations. Information may be disclosed to landlords, tenants, owners corporations, service providers, contractors, insurers, financial institutions, government agencies and professional advisers where necessary to deliver our services or where required by law. We take reasonable steps to ensure that third parties handling personal information on our behalf maintain appropriate privacy and security standards.
Our safeguards
We implement a range of physical, electronic and administrative safeguards designed to protect personal information from unauthorised access, misuse, loss or disclosure. Individuals may request access to, or correction of, their personal information by contacting Compass Properties directly. We will respond to privacy enquiries and complaints promptly and in accordance with applicable privacy legislation. By engaging our services or using our website, you acknowledge and consent to the collection, use and disclosure of personal information as described in this Privacy Policy.